The Numbers

Customer Service

Krasman Center Safer Use Peer Support Line

Available across Halton and Peel - Available from 10pm until 3am 365 days a year.


Holding Hands

Never Use Alone

United States Overdose Prevention Line - Available 24 hours a day, 365 days a year in across America.


National Overdose Response Service

National Overdose Prevention Line - Available 24 hours a day, 365 days a year in Ontario.

1-888-688-NORS (6677)

Woman on Phone

The App


Available Internationally the Brave Be Safe App is open and available 365 days a year, 7 days a week, 24 hours a day.

Get it now on Google Play Store or your Apple Play Store

We want to acknowledge that substance users have been spotting each other for years without any formal service in place.


Here are some tips and information on how to be safer if you are spotting a friend in a virtual fashion!

This graphic also really highlights our need for decriminalization and safe supply.

Safer Use.jpg

Want to Volunteer?

Check out the NORS Website

Check out our partners Brave

About The Overdose Prevention Line

Grenfell Ministries Overdose Prevention Line (O.P.L) is a number you can call if you are about to use drugs and are located in Ontario.


This is a peer development initiative, and your call will be answered without judgment. You will be asked for your code (which is comprised of the first 2 letters of your first name, the first 2 letters of your last name, and the last two digits of your date of birth), your location and a few questions in relation to anonymous data collection, no personal data that can be used to identify you will be collected or stored.


The operator will stay with you on the phone line while you use drugs, in the event that they receive no response after administration of narcotics the operator will call 911 and alert them to a possible overdose at the location you had given.

Grenfell began this as a pilot project, our findings from that pilot project are below. Then COVID-19 hit and we decided that since we were the only contactless overdose prevention method that we needed to stay in operation. So...true to Grenfell form...we did. 

In the months since we started the line in February of 2020, which was inspired by the American line Never Use Alone; we have assisted other organizations to take up this method of overdose prevention. We have given valuable assistance in the start up, operation and training of other lines.

We identified a number of key points that needed to be ironed out in our pilot report - we felt we needed to be 24 hours (we started doing 10am to 10pm); we felt we needed to be National rather then Provincial; we felt that our technology needed to be not only remote but also accessible without the use of internet; and we felt that we needed to offer multiple languages.

We proceeded to navigate solutions to these key points - we went 24 hours and we teamed up with Brave (an innovative technology company who creates technology to assist in Overdose prevention) and Monty Gosh from the University of Alberta. 

December 15, 2020 we launched the National Overdose Response Service as a collaborative effort.